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Manufacturing and Service Operations Management
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ISSN: 1523-4614
Proactive Customer Education, Customer Retention, and Demand for Technology Support: Evidence from a Field Experiment
Article
Manufacturing and Service Operations Management, 18(1), 34-50.
G.F. Retana (German)
,
Forman, C.
and
Wu, D.J.
January 2015
Aligning Capacity Decisions in Supply Chains When Demand Forecasts Are Private Information: Theory and Experiment
Article
Manufacturing and Service Operations Management, 15(1), 102-117.
Hyndman, K.
,
S. Kraiselburd (Santiago)
and
Watson, N.
December 2013
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